Return Policy

You may return your item(s) for any reason within 30 days of delivery for a refund or credit of the item purchase price. Refunds are processed on the original credit card within 3-5 days after we receive the item(s) at our warehouse.

We cannot accept:

• Open item(s)
• Carpets not in their original packaging
• Books
• Gift cards

If you would like to exchange the item, you must return the item(s) and place a new order.

Contact Us for your return authorization number. You are responsible to ship the item(s) back to us and may choose a carrier of your choice. If you are a customer in Zone One and you are returning an eligible item(s), you qualify for our Return Labels service.

Prepare your shipment for return by packing items securely in a shipping box. Ship to:

Quality Classrooms
Attn:  Return Authorization No. RA16xxxxx
840 Bradford St
Winnipeg, MB R3H 0N5

Replacement Policy

If you receive a delivery that appears to be damaged or short packages, it is very important that it is noted on the carrier’s delivery slip or handheld device to ensure a smooth claim process. For more information, go to Reporting a Damaged Item.

If you notice a shortage, go to Reporting a Shortage.

If you have received a defective item, go to Warranty Policy.

Credit On Account

Credit on account may be used towards future purchases with Quality Classrooms. Please contact us if you would like more information on your credit details or would like to use your credit to make an order.