Frequently Asked Questions 

Find the answers to useful questions most asked by customers.

Request a Quote 

Requesting a quote is easier than ever!  The quoting process is very similar to the ordering process; you have fun shopping, add items to your cart, then choose Get Quote. 

1. Choose your items 

2. Add them to your cart 

3. When you are ready, view your shopping cart 

4. Review your quote 

5. Select ‘Get Quote’ 

6. Select your shipping address 

7. Review your shipping charges 
   • Important:  Customers in Zone Two will be shown estimated shipping charges. You will be sent a final quote from our customer service team within 48 hours. If you wish to pay by cheque, please do not mail payment until you receive a quote with final shipping charges. 

8. Select your payment method 

9. Review your quote 

10. Select ‘Get Quote’ 

Quick Order 

Need to place a big order?  Already have a list of items you want to purchase?  Enter them into the Quick Order section of your shopping cart.  

Enter your order or create a wish list by adding the item number and quantity directly into your shopping cart.

1. Enter the item number, press enter to select the item, then press tab to set the quantity
2. Type the quantity, then press enter to add it to your cart

From your shopping cart, you can:

• Add, delete and view items
• Enter your promo code
• View your estimated shipping

Once you are ready, proceed to checkout or add to your wish list. Shipping charges will be finalized at checkout.

Gift Cards 

Give the gift that keeps on giving! 

Ways to Pay 

Payment methods include credit card, gift card, cheque, EFT and on account, go to Ways to Pay for more information.  

Table and Chair Height Chart 

View the chart to help you determine the right table and chair height for your children. 

Unbeatable Price Guarantee 

We guarantee the best price.

Recalls 

View our list of Manufacturer recalled products.